Suffocation ‎– Souls To Deny

Automatic Cancellation Policy: Orders will be cancelled if payment is not received within 7 days.

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Buyer pays shipping as follows:
For CD
Domestic - 4 euros.
International Europe - Recommended post with tracking number - 7 euros. For each additional item 1 euro.
International World - Recommended post with tracking number - 9 euros. For orders exceeding 180 euros standard shipment is free.
For more CDs add 2 euro for each one.
For LP
Domestic - 5 euros. For more than 4 items shipping is free.
International Europe Recommended post with tracking number - 10 euros. For each additional item add 3 euros.
International World - Recommended post with tracking number - 12 euros. For each additional item add 3 euros
Accepted payment option: PayPal, credit card
Combined Shipping
In order to save on shipping, a buyer should place an order with all items in it. If a buyer placed multiple orders, the buyer is responsible to request a merge of those orders, so that a combined order can safe you on shipping costs.

Shipping Requests
If an item is sealed we will not open it nor do we ship with the discs outside of the sleeve, when the item is listed as "Mint" and sealed. All requests to do this will be ignored.

Information
It's not possible to cancel after an order has been paid.
The buyer is responsibly for checking if the right order was made, especially if the right format has been chosen. There seems to be confusion about formats being ordered sometimes, so please check it yourself. It's better to not pay immediately and to ask us first if you are unsure about the format of ordered items. Wrongly ordered items which have been delivered, can be returned according to our Return Policy.

Delivery
You must provide us with complete and accurate delivery address information. We cannot be liable for the delivery of your order to the wrong address as a result of you supplying us with incomplete or inaccurate information. We use the address you filled in on Discogs so please make sure it is correct.

Errors in Zip Codes
If your zip code is non-official, we are not responsible for delays in shipments and errors in delivery.

Return Policy
Any defect, damaged or wrongly sent items need to be communicated and returned to us within 14 days after receipt. Orders paid by Paypal must be returned by using Paypal's Return Service only. Just follow the steps described in 'Return Shipping Refund Steps' after this paragraph. This Paypal Service is available at no additional cost to PayPal holders who have ed for it. Return shipping costs of returns with other reasons than mentioned, like ordering mistakes you make, are not refunded. Refund of return shipping costs are based on normal shipping and of an amount which we deem reasonable. Return shipping costs higher than the original shipping costs will not be accepted, the original shipping costs will be refunded instead. Refund is given as money-back. To receive full refund of the purchase price, items must be returned in same condition as we sent it out. Sealed items must still be sealed, there can be no refund after breaking that seal. By breaking the seal upon receipt, you accept the item received and voluntary loose the right to return the item. If the returned items are damaged or in a condition that is different from the condition in which we sent it, a partial refund will be issued.

Returned Packages - Not Claimed/Refused
Packages returned to us as "not claimed/refused", can be resend at buyer's expense. If no interest in reshipping, the buyer will be refunded the price of the item(s) included in the order, minus the original shipping cost.

Return Shipping Refund Steps
1. to your PayPal .
2. Go to https://www.paypal.com/webapps/mpp/refunded-returns?activate=true to activate Return Shipping.
3. Return your item. Follow our return instructions for your purchase. to keep a copy of your return shipping receipt.
4. Submit a Refund Request. to your PayPal , select the purchase you returned and click on 'Request return shipping refund'. Submit the return shipping request form, along with proof of your return within 30 days.
5. Receive your refund. If your Refund Request is accepted, you will receive a refund directly to your PayPal .

Damaged parcels
Damaged parcels are applicable for full or partly refund if the following requirements are met:
- Clear pictures of the damaged original packaging and damaged item(s). We can't accept pictures of packaging other than the original packaging.
- The damaged item(s) need to be returned to us.
Please note that this route will take some time to process. There will be no refund of return shipping costs.

Disputes
We will resolve any issue or dispute directly with the buyer. In the event that a dispute is escalated through Paypal or any other payment provider, we will not not refund the return shipping costs. This is to stimulate a fair solution between buyer and seller. Therefor it is very important to solve any issue or dispute directly with us through Discogs.


If you wish to receive positive , please us after you have already left a positive , we don't automatically leave positive s. Please do not leave negative without ing us and let us solve a problem first.
Customs
Import duties, taxes and other customs-related charges are not included in the item price or shipping price. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase. We will not honor any requests to classify purchased items as anything other than "merchandise" or lower the value of listed items on the customs document, as doing any of this is against law.

Please us if you're dissatisfied with your order and we'll do our best to help resolve the issue. Your business is important to us.